Accessibility Statement

Conformance Status: WCAG 2.1 Level AA

We are committed to ensuring digital accessibility for people with disabilities and continuously improving the user experience for everyone.

1. Our Commitment

ITalk d.o.o. is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

We believe in equal access to information and services for all users, including those with disabilities. Our ongoing efforts ensure that our digital presence remains inclusive and user-friendly.

2. Accessibility Features

We have implemented the following accessibility features on our website:

🎨 Visual Design

High color contrast ratios
Scalable text without loss of content
Dark and light theme options
Clear focus indicators

Full keyboard accessibility
Skip to main content link
Logical tab order
No keyboard traps

🔊 Screen Readers

Semantic HTML structure
Proper heading hierarchy
Descriptive link text
ARIA labels where needed

📱 Responsive Design

Mobile-friendly layout
Touch-friendly controls
Readable on all devices
Consistent navigation

3. Keyboard Shortcuts

Our website supports standard browser keyboard shortcuts:

Tab - Navigate forward through interactive elements
Shift + Tab - Navigate backward through interactive elements
Enter - Activate buttons and links
Space - Scroll down / activate buttons
Esc - Close the mobile navigation menu

4. Assistive Technology Compatibility

Our website is designed to be compatible with assistive technologies including:

Screen readers (JAWS, NVDA, VoiceOver)
Screen magnification software
Speech recognition software
Alternative input devices

5. Browser Compatibility

For the best accessibility experience, we recommend using the latest versions of:

Chrome
Firefox
Safari
Edge

6. Known Limitations

While we strive for full accessibility, some areas may have limitations:

The animated circuit background is decorative and hidden from assistive technology; it respects prefers-reduced-motion
The legal documents are long; use your browser’s find function or the table of contents to navigate them
Documents we send outside this website (proposals, invoices) are not covered by this statement — ask us for an accessible format

7. Feedback and Contact

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:

Accessibility Contact: Email: accessibility@italk.hr Phone: +385 98 967 9022 Response time: Within 2 business days

Please provide the following information:

Description of the accessibility issue
Web page URL where the issue occurred
Your assistive technology (if applicable)
Your operating system and browser

8. Evaluation Methods

We assess our website’s accessibility through:

Automated testing tools (axe DevTools, WAVE)
Manual keyboard navigation testing
Screen reader testing
Color contrast analyzers
User feedback and testing

9. Legal Compliance

This website complies with:

EU Web Accessibility Directive (2016/2102)
European Accessibility Act (EAA)
Croatian Act on Accessibility of Websites and Mobile Applications

10. Third-Party Content

We cannot guarantee the accessibility of third-party websites linked from our site. However, we encourage our partners to maintain accessible websites and will consider accessibility when selecting third-party services.

11. Technical Specifications

Standard	Level	Status
WCAG 2.1	Level AA	✓ Compliant
Section 508	Revised 2018	✓ Compliant
EN 301 549	v3.2.1 (2021)	✓ Compliant
ARIA	1.2	✓ Implemented

12. Continuous Improvement

We are committed to continuous improvement of our website’s accessibility. We regularly:

Review and update our accessibility practices
Train our team on accessibility best practices
Conduct accessibility audits
Implement user feedback
Monitor new accessibility standards and guidelines

13. Alternative Formats

If you need information from our website in an alternative format, please contact us:

Large print documents
Audio versions
Easy-read versions
Translated content

14. Resources

Learn more about web accessibility:

15. Language

This statement is written in English. In case of discrepancies between the English and Croatian versions, the English version prevails.