Premium Software Engineering Consulting
Transforming ideas into powerful mobile and web solutions
Our Services
Comprehensive software development solutions tailored to your business needs
Mobile Development
Native iOS and Android applications with cutting-edge performance. Expertise in Swift, Kotlin, React Native, and Flutter for cross-platform excellence.
Web Development
Full-stack web applications using modern frameworks. Specializing in React, Vue.js, Node.js, and cloud-native architectures for scalable solutions.
Technical Consulting
Strategic technology consulting to help businesses scale. Architecture design, code reviews, and team mentoring for sustainable growth.
API Development
Robust and scalable RESTful and GraphQL APIs. Microservices architecture and seamless integration solutions for modern applications.
DevOps & Cloud
CI/CD pipelines, containerization, and cloud infrastructure. AWS, Google Cloud, and Azure expertise for reliable deployments.
Performance Optimization
Application performance analysis and optimization. Database tuning and scalability improvements for maximum efficiency.
About ITalk
Your trusted partner in digital transformation
ITalk d.o.o. is a premium software engineering consulting company based in Croatia, providing world-class development services to clients globally. Founded and led by Matija Stepanić, a seasoned software engineer with extensive experience in mobile and web development.
Our expertise spans across multiple industries including fintech, healthcare, e-commerce, and enterprise solutions. We pride ourselves on delivering high-quality, scalable, and maintainable software solutions that drive business growth.
Matija Stepanić
CEO & Founder
Get In Touch
Let's discuss how we can help transform your ideas into reality
Direct Contact
Instant Messaging
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Legal Information
Full transparency, compliance, and your protection guaranteed
Company Details (Impressum)
Registration & Identity
Full Legal Name:
ITalk d.o.o. za informacijske tehnologije
Trading As: ITalk d.o.o.
Company Registration (MBS): 081042440
Company Number (MB): 04440820
VAT ID (PDV ID): HR54872935051
OIB: 54872935051
EU Registration (EUID): HRSR.081042440
Headquarters
Registered Office:
IX. Južna obala 20
10000 Zagreb, Croatia
Corporate & Banking
Share Capital: HRK 20,000.00 (EUR 2,654.46) - fully paid
CEO & Director:
Matija Stepanić
OIB: 59386932137
Email: ms@italk.hr
Court of Registration: Trgovački sud u Zagrebu
Incorporation: July 11, 2016
Banking Information
Domestic (HRK) - HPB:
IBAN: HR2123900011100964819
Bank: Hrvatska poštanska banka d.d.
SWIFT: HPBZHR2X
International (EUR) - Wise:
IBAN: BE57 9679 2124 5035
SWIFT/BIC: TRWIBEB1XXX
Bank: Wise, Rue du Trône 100, 3rd floor
Brussels, 1050, Belgium
Business Activities
Core Services
• Information Technology: Software development, system integration, and IT consulting
• Web Solutions: Design, development, and maintenance of web applications
• Mobile Development: Native and cross-platform mobile applications
Additional Services
• Design Services: UI/UX, graphic, and industrial design
• Digital Marketing: SEO, advertising, and marketing strategy
• Publishing: Software distribution and documentation
Professional Services
• Consulting: Technical and business consulting
• Training: Seminars, workshops, and conferences
• Support: Translation and localization services
Terms of Service
Service Agreement
✓ Quality Guarantee: All services delivered according to industry best practices and agreed specifications
✓ Professional Standards: ISO-aligned development processes and documentation
Payment & Billing
Standard Terms: Net 30 days from invoice date
Accepted Methods: Bank transfer, credit card, PayPal
Currency: EUR, USD, HRK accepted
Intellectual Property
Rights Transfer: Full IP rights transfer to client upon complete payment
Open Source: Clear licensing for any open-source components used
Legal Framework
Governing Law: Republic of Croatia
Jurisdiction: Commercial Court in Zagreb
Dispute Resolution: Good faith negotiation, then mediation if required
Privacy & GDPR
Data Protection Commitment
✓ GDPR Compliant: Full compliance with EU General Data Protection Regulation (2016/679)
✓ Privacy First: We collect only essential information needed for service delivery
✓ Security: Industry-standard encryption and secure data handling practices
Your Rights
Access: Request a copy of your personal data
Correction: Update or correct your information
Deletion: Request removal of your data ("right to be forgotten")
Portability: Receive your data in a portable format
Contact & Cookies
Data Controller: ITalk d.o.o., Zagreb
Privacy Officer: privacy@italk.hr
Cookie Policy: This website uses only essential technical cookies. No tracking or marketing cookies are used.
Pricing & Policies
Transparent pricing and clear business policies
Pricing Structure
Consulting Rates (VAT excluded)
Hourly Rate: €180/hour
Premium software engineering expertise
Daily Rate: €1,440/day
8-hour workday, minimum 3-day engagement
Weekly Rate: €6,500/week
5-day week with discount
Monthly Retainer: €24,000/month
160 hours, dedicated priority support
Project-Based Pricing
Small Projects: €5,000 - €15,000
2-4 weeks delivery
Medium Projects: €15,000 - €50,000
1-3 months delivery
Enterprise Projects: €50,000+
3+ months, custom quote
Payment Terms
✓ 30% Deposit: Required to start project
✓ Milestone Payments: Based on deliverables
✓ Final Payment: Upon project completion
Refund & Cancellation Policy
Satisfaction Guarantee
✓ 14-Day Cooling Period: EU law guarantees your right to cancel within 14 days
✓ Money Back Guarantee: Full refund if not satisfied within first 14 days of project start
✓ Quality Assurance: Free bug fixes for 30 days post-delivery
✓ Scope Protection: Clear change request process
Refund Process
How to Request: Email refunds@italk.hr
Processing Time: 5-10 business days
Refund Method: Original payment method
Documentation: Written confirmation provided
Cancellation Terms
By Client:
• 7+ days notice: Full refund of unused hours
• 3-7 days notice: 50% refund of unused hours
• Less than 3 days: No refund
By ITalk:
• Full refund of all prepaid amounts
• Handover of completed work
Dispute Resolution
Step 1: Direct negotiation
Step 2: Mediation if needed
Step 3: Croatian Commercial Court
Service Delivery
Delivery Timeline
Initial Consultation: Within 48 hours
Project Proposal: 3-5 business days
Project Kickoff: 5-10 business days after contract
Regular Updates: Weekly progress reports
Service Locations
✓ Remote: Worldwide service via video calls
✓ On-site: Croatia and EU countries
✓ Hybrid: Flexible arrangement
Communication Channels
Primary: Email, Slack, Microsoft Teams
Meetings: Zoom, Google Meet, on-site
Support Hours: Mon-Fri, 9:00-18:00 CET
Emergency: 24/7 for critical issues (extra charges apply)
Security & Compliance
Data Security
✓ SSL/TLS Encryption: All data transfers encrypted
✓ GDPR Compliant: EU data protection standards
✓ NDA Available: Confidentiality agreements
✓ Secure Development: OWASP guidelines followed
Payment Security
✓ Secure Payments: Processed through Revolut Business & Wise (PCI DSS certified)
✓ Invoice Verification: All invoices digitally signed
✓ Fraud Protection: Identity verification for large transactions
✓ Escrow Available: For projects over €50,000
Certifications & Insurance
Professional Liability Insurance: €1M coverage
General Liability: €500K coverage
EU VAT Registered: HR54872935051
Croatian Chamber of Commerce: Member since 2016
Best Practices: Following industry security standards
Data Processing: GDPR compliant since 2018