Accessibility Statement

Last updated: January 27, 2025

1. Our Commitment

ITalk d.o.o. is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

We believe in equal access to information and services for all users, including those with disabilities. Our ongoing efforts ensure that our digital presence remains inclusive and user-friendly.

2. Accessibility Features

We have implemented the following accessibility features on our website:

3. Keyboard Shortcuts

4. Assistive Technology Compatibility

Our website is designed to be compatible with assistive technologies including:

• Screen readers (JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software
• Alternative input devices

5. Browser Compatibility

For the best accessibility experience, we recommend using the latest versions of:

• Chrome
• Firefox
• Safari
• Edge

6. Known Limitations

While we strive for full accessibility, some areas may have limitations:

• Older PDF documents may not be fully accessible (we're working on updating these)
• Some third-party embedded content may not meet our accessibility standards
• Video content is being updated with captions and transcripts

7. Feedback and Contact

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:

Please provide the following information:

• Description of the accessibility issue
• Web page URL where the issue occurred
• Your assistive technology (if applicable)
• Your operating system and browser

8. Evaluation Methods

We assess our website's accessibility through:

• Automated testing tools (axe DevTools, WAVE)
• Manual keyboard navigation testing
• Screen reader testing
• Color contrast analyzers
• User feedback and testing

9. Legal Compliance

This website complies with:

• EU Web Accessibility Directive (2016/2102)
• European Accessibility Act (EAA)
• Croatian Act on Accessibility of Websites and Mobile Applications

10. Third-Party Content

We cannot guarantee the accessibility of third-party websites linked from our site. However, we encourage our partners to maintain accessible websites and will consider accessibility when selecting third-party services.

11. Technical Specifications

Standard	Level	Status
WCAG 2.1	Level AA	✓ Compliant
Section 508	Revised 2018	✓ Compliant
EN 301 549	v3.2.1 (2021)	✓ Compliant
ARIA	1.2	✓ Implemented

12. Continuous Improvement

We are committed to continuous improvement of our website's accessibility. We regularly:

• Review and update our accessibility practices
• Train our team on accessibility best practices
• Conduct accessibility audits
• Implement user feedback
• Monitor new accessibility standards and guidelines

13. Alternative Formats

If you need information from our website in an alternative format, please contact us:

• Large print documents
• Audio versions
• Easy-read versions
• Translated content

14. Resources

Learn more about web accessibility:

• W3C Web Accessibility Initiative
• WebAIM
• European Accessibility Resource Centre
• Croatian Government Accessibility Portal